We are excited to share that we have been named Best Garden Centre in the Midlands, Wales, and The West at this year’s Garden Centre Association (GCA) awards, held recently at Pugh’s Garden Village Wenvoe.
As a family-run, independent business based in Three Cocks between Brecon and Hay-on-Wye, this recognition means a lot to all of us. We were honoured to receive six top awards, including:
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Best Garden Centre
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Best Customer Service
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Ruxley Rose Award for Best Plant Area
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Best Farm Shop
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Best Indoor Lifestyle Retailer
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Best Garden Products Retailer
We were also pleased to achieve high placements in several other categories like Outdoor Living, Catering, Indoor Plants, Innovation & Creativity, and third place for Sustainability & Environmental Practices.
Liam Cleary, our Garden Retail Director, summed it up well when he said:
“We’re absolutely thrilled to be named Best Garden Centre in the region. Our team works hard to ensure every visitor has a great experience, so being recognised across so many categories is really rewarding. We’re especially proud after all the work we put into creating our new entrance and plant area earlier this year.”
Joe Aldworth, Marketing & Ecommerce Director added, "I couldn’t be prouder of the whole team. It’s been a challenging but incredibly rewarding year, and these awards really highlight the variety and quality of what we offer — from our plant area and farm shop to the tearoom, pet department, restaurant, and gift department. None of this would be possible without our dedicated staff and, of course, the continued support of our wonderful customers."
The GCA represents over 200 of the UK’s leading garden centres and carries out annual unannounced inspections across all members. They assess everything from customer service and retail standards to plant quality and environmental responsibility, so this recognition really means the world to us.