Our Awards
Here at The Old Railway Line Garden Centre we are always striving to provide the very best experience for our customers.
The Garden Centre Association carry out a yearly inspection of all member garden centres to ensure that standards are met and the garden centre is of a high enough standard to be a member.
We are delighted to have won ‘Best Garden Centre’ in the UK in 2018 & 2021 as well as ‘Best Garden Centre’ in Wales and the West for 9 consecutive years, alongside an array of other awards from the GCA and other prestigious award ceremonies. Take a look at some of the accolades we have been awarded in recent years which we are extremely proud of!
We are a Top 10 UK Garden Centre!
We are proud to have been crowned 'Centre of Excellence' by the Garden Centre Association again this year. The Garden Centre Association, representing over 200 garden centres across the nation, determines the annual awards based on the outcomes of unannounced inspections conducted at all GCA-affiliated garden centres. These inspections are carried out without prior notice.
2023 Awards
GCA National Awards
Centre of Excellence – Top 10 UK Garden Centre
Best Customer Service in the UK
GCA Wales & West Awards
Best Destination Garden Centre in Wales & West
Best Customer Service
Best Garden Product Retailer
Catering Excellence
Best Indoor Lifestyle Retailer
Environmental and Sustainability Award
Ruxley Rose Award (Best Plant Area)
Barton Grange Creativity & Innovation Award
GTN Greatest Christmas Awards
The Greatest Outdoor Plant & Christmas Tree Team
The Greatest Garden Centre Christmas Video
2022 Awards
GCA National Awards
Centre of Excellence – Top 10 UK Garden Centre
Environment & Sustainability Award
GCA Wales & West Awards
Best Destination Garden Centre
Best Christmas Displays
Best Customer Service
Best Garden Care Retailer
Shortlisted for ‘Ruxley Rose’ Best UK Plant Area
Barton Grange Creativity & Innovation Award
GTN National Awards
The Greatest Garden Centre Christmas Video
2021 Awards
GCA National Awards
Best Garden Centre in the UK
Best Customer Service in the UK
GCA Wales & West Awards
Best Garden Centre in Wales & West
GCA Garden Centre of Excellence
Best Customer Service
Best Garden Care Retailer
Best Indoor Lifestyle Retailer
Shortlisted for ‘Ruxley Rose’ Best UK Plant Area
Commercial Innovation & Creativity Award
2019 Awards
GCA National Awards
Best Customer Service in the UK
GCA Wales & West Awards
Best Garden Centre in Wales & West
GCA Garden Centre of Excellence
Best Garden Products Retailer
Best Indoor Lifestyle Retailer
Best Outdoor Living Retailer
Commercial Innovation & Creativity Award
2018 Awards
GCA National Awards
Best Garden Centre in the UK
GCA Wales & West Awards
Best Garden Centre in Wales & West
Best Customer Service
Best Garden Products Retailer
Best Indoor Lifestyle Retailer
Environmental Opportunities Award
Commercial Innovation and Creativity Award
2017 Awards
GCA Wales & West Awards
Best Garden Centre in Wales & West
Best Customer Service
Best Garden Products Retailer
Best Outdoor Living Retailer
Best Indoor Lifestyle Retailer
Best Garden Centre Restaurant
Garden Retail Awards
Large Garden Centre Outlet of the Year
Community Involvement Award Finalist
2016 Awards
GCA National Awards
Best Customer Service in the UK
GCA Wales & West Awards
Best Garden Centre in Wales & The West
Best Garden Products Retailer
Highly Commended Garden Centre
Garden Retail Awards
Best Planteria in UK
Garden Centre Outlet of the Year (Mid-Sized Category)
Online Excellence Award Finalist
DIY Week Awards
Garden Retailer of the Year
2015 Awards
GCA National Awards
Centre of Excellence (Top 10 Garden Centre in UK)
Worrall Cup Winner (Best Marketing Initiative in UK)
GCA Wales & West Awards
Best Garden Centre in Wales & The West
Best Customer Service
Best Garden Products Retailer
Best Indoor Lifestyle Retailer
Best Outdoor Living Retailer
Creativity and Innovation
Environmental & Community
Garden Retail Awards
Best Garden Centre Event in UK
DIY Week Awards
Garden Retailer of the Year
The Greatest Awards
‘The Greatest Garden Centre Team’ in UK (Small Centre Category): Gold Award
‘The Greatest Plant Sales Team’ in UK (Small Centre Category): Gold Award
‘The Greatest Christmas Display Team’ in UK (Mid-Sized Centre Category): Gold Award
‘The Greatest Garden Re-Leaf Day Retail Fundraising Team’: Silver Award
‘The Greatest Pots and Plant Sales Team’ (Top of the Pots): Bronze Award
2014 Awards
GCA Wales & West Awards
Best Garden Centre in Wales & The West
Best Plant Area
Best Restaurant
Best Customer Service
Best Garden Products Retailer
Best Indoor Lifestyle
Highly Commended Garden Centre
DIY Week Awards
Garden Retailer of the Year
The Greatest Awards
The Greatest Garden Centre Team in Wales & The West
The Sun Newspaper
Best Plant Retailer in Wales & The West
2013 Awards
GCA Wales & West Awards
Best Garden Centre in Wales & The West
Best Customer Service
Highly Commended Garden Centre
Most Improved Centre
The Sun Newspaper
Best Plant Retailer in Wales & West
