Baskets & Brackets

We aim to dispatch your basket order as quickly as possible—typically within one working day using trusted, mainstream couriers. Standard delivery then takes 3–5 working days, while express delivery takes 1–2 working days (excluding weekends & bank holidays).

Delivery charges for our basket products are based on the order size and chosen service, with express delivery costing a little extra. On a standard service for most of these products, the price for postage is typically £6.95,although the exact fee will be shown at checkout. You can also choose InPost Locker delivery for £4.95—to be collected within 3 days.

If you’ve had a change of heart, no problem. Just let us know within 14 days of delivery to cancel under the cooling-off period. You’ll then have up to 28 days from delivery to return the plant food, as long as it’s unused and in its original packaging. Return postage is your responsibility, and we recommend using a tracked service. Refunds outside the 14-day cooling-off period are at our discretion and may include a small restocking fee (usually 7.5%).

Refunds are processed within 7 days from when we receive the item(s).