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Plant Protection & Support FAQs
When will I receive my plant protection products?
When will I receive my plant protection products?
We aim to dispatch your plant protection products as quickly as possible, typically within one working day using trusted, mainstream couriers. Standard delivery then takes 3–5 working days, while express delivery takes 1–2 working days (excluding weekends & bank holidays).
What is the cost of delivery for plant protection products?
What is the cost of delivery for plant protection products?
Delivery charges for our plant protection products are based on your order size and chosen service, with express delivery costing a little extra. On a standard service, prices range from £2.95 for postable items to £19.95 for the largest products,with the exact fee shown at checkout. You can also choose InPost Locker delivery from £3.95, for collection within 3 days.
Can I return my plant protection order if I change my mind?
Can I return my plant protection order if I change my mind?
If you’ve had a change of heart, no problem, just let us know within 14 days of delivery to cancel under the cooling-off period. You’ll then have up to 28 days from delivery to return the plant food, as long as it’s unused and in its original packaging. Return postage is your responsibility, and we recommend using a tracked service. Refunds outside the 14-day cooling-off period are at our discretion and may include a small restocking fee (usually 7.5%).